Nicole Monturo is an accomplished executive and leadership expert.

Tag: leadership lessons

What it Looks Like When Leadership Goes Wrong

I’ve written many times about what it takes to be a great and effective leader, but I’ve never really explored what it looks like when leadership is ineffective or, even worse, just plain bad. Often, it’s difficult to know exactly what’s going wrong so you can fix it; however, by taking a look at what really happens when leadership goes wrong, you can identify it when you see it and help more easily craft a solution to move forward. Here are some of the red flags you may encounter when dealing with poor and ineffective leadership.

Someone’s always playing the blame game.

  • Things are going to go wrong every once in awhile; these things just tend to happen when working with humans and human error. However, the important thing to remember when there is a mishap is that it’s not about who’s at fault but rather what can be done to move forward. When you’re dealing with poor leadership, though, you’ll often see that problems are followed by a department- — or even company- — wide game of ‘who did it?’ If assigning blame is more important in the process of recovering from mistakes than the actual plan to move forward, you’re likely dealing with bad leadership.

Any change is met with resistance.

  • Repeat after me: change is good; change is natural. Change is required to keep a company running smoothly and up-to-date on latest industry happenings and trends. That’s why it’s incredibly difficult to succeed if you have a leader who is reluctant to adopt new policies and changes. Say your entire company has decided to go paperless, but your department head prefers to use paper and doesn’t want to update. It’s going to throw the productivity of the company entirely out of line and waste more time than had the changes just simply been implemented.

There’s a total lack of empathy.

  • You’ll hear people say that it’s important to keep a separation between your work and home life and not let personal matters seep into the workplace. However, there are obvious exceptions to this rule when it comes to matters of death, illness, or other urgent situations that arise; this is why sick time and bereavement time exist. As a leader, you definitely don’t want people to be walking all over you, but you also need to recognize that your team members are human beings with problems that will arise from time to time. Be accommodating with your team and they’ll be more likely to trust you and less likely to abuse the system. If a leader is unable to put his or herself into someone else’s shoes and see from their point of view at least a little, they’re going to fail very quickly when it comes to earning the respect of their team.

There are a lot of flip-flops.

  • I’m not talking about the shoes; I’m talking about people who are indecisive and unable to make a decision and commit to it. In business, there are not the time and resources available for you to keep going back and forth when it comes to difficult decisions. Bad leaders will be unsure if they’ve made the right choice and may change course several times throughout the process, but effective leaders will make the best, educated choice that they’re able and continue forward knowing that they made they best choice they could have, and that making a choice is better than not.

Miscommunication runs rampant.

  • Poor leaders will place very little value on the importance of communicating with their team. They may be the type of leader to give unclear instructions and expect you to figure out the rest. They might be the type that goes absent for long periods of time and is unavailable for guidance or assistance in tumultuous times. It’s also likely that any complaints voiced to these leaders will go in one ear and out the other, causing problems to persist and delaying solutions that will make operations run more smoothly. Someone who places very little importance on communication is someone who, instead of being the leader and the point of cohesion within the group, will serve to exacerbate confusion and frustration.

There’s a huge emphasis on hierarchy.

  • Hierarchy exists for a reason, so people know who to report to and what the chain of command is. That being said, hierarchy is not something that you should use as conversational punctuation or as a reason why someone should do something; poor, ineffective leaders like to play the rank card any chance they get. They’ll consistently put their team down by flaunting their position any chance they get rather than using their knowledge and leadership experience to guide their team along the right path.

There is no sense of autonomy or trust.

  • As a manager, it all falls back on you to make sure that everyone is doing their job and things are running smoothly. However, at a certain point, you need to develop enough trust with your team to believe that they’ll get their work done without hovering over their shoulders. This isn’t to say you shouldn’t check in with your team members to make sure they’re juggling their workload effectively; this just means that you can’t micromanage people and expect them to still perform well.

It can be difficult to tell if leadership is going awry if you’re constantly stuck in the middle of it. By keeping yourself alert and knowing what it looks like when things are falling apart, you can help the team better recover and address the issue before it becomes a passive problem.

4 Best Blogs on Leadership

The internet is a wonderful thing. It provides us with boundless resources on any topic you can conceive all available with the press of a finger. However, this is just as much a curse as it is a blessing, because with boundless information comes the burden of sifting through irrelevant, poorly written, and dishonest content until you find what you’re looking for. That’s why I’d like to make your lives (a little bit) easier by sharing a few of my favorite blogs that cover the topic of leadership. While this is only one subject and there are millions out there for which I cannot offer any assistance, leadership is something about which I am very passionate and well-informed. If you are interested in reading more about leadership, check out a few of the blogs on leadership that I regularly like to read!

  • Great Leadership
    • If you’re looking for a go-to resource for information and opinions regarding leadership and management, Great Leadership is your answer. The blog was created by leadership development expert Dan McCarthy who sought to share his 20+ years’ worth of knowledge with other, aspiring leaders. For the past two years, he has earned the honor of being named among the Top 10 Digital Influencers in Leadership. His expertise makes for one informative read.
  • Michael Hyatt
  • Leadership Now
    • At Leadership Now, they’re seeking to change the narrative that “leaders” are people we only see in professional settings to one where leadership in all its forms is recognized and celebrated. The site is run by Michael McKinney, who wants to tear down the notion that the only people who can lead are figures of authority, and his blog offers tips on how to look outside the context of yourself and lead those around you.
  • Extreme Leadership
nicole monturo twitter

Leadership Twitter Accounts to Follow

With the internet being the wealth of information that it is, it can sometimes be hard to even know where to start looking for things. If you simply search for “leadership advice,” you’re going to be greeted with a barrage of ‘how-tos’ and advice from people ranging from well-seasoned professional executives to high school students. So how do you know where to find timely, knowledgeable resources that will give you the answers that you need? Well, many people use Twitter.

Since I’m also a huge foodie on top of my day job, I regularly tweet about primarily recipes I’ve tried or foods that look particularly yummy. However, as much as I turn to Twitter for food inspiration, I also use it as my source of daily inspiration and resource for all things leadership. While I follow a lot of accounts, there are a few leadership Twitter accounts that I’ve found to be particularly helpful and insightful. Here are my favorite leadership accounts to follow.

If you’re looking for prime leadership advice from all the top experts in the field, the Forbes Leadership Twitter account is one for you. Their bio boasts “Insights on leadership in every aspect of business and life for executives, aspiring leaders, and everyone else from Forbes,” and they live up to their words. Their most recent tweets include tips on dressing like a leader, the importance of connecting as a team, and how to navigate company culture, all important things to consider and be aware of as a leader.

Rosabeth Moss Kanter is a Harvard Business School professor, so it’s not surprising that she re-tweets the Harvard Business Review regularly, but her curated tweets are a wealth of information on being a leader and inspiring change in others. She’s also the author of the book MOVE: Putting America’s Infrastructure Back in the Lead.

Bill George tweets often on the importance of collaboration and teamwork in business. He is a Senior Fellow at Harvard Business School and previously served as the CEO of Medtronic, so he’s got many years of leadership under his belt. George is also a bestselling leadership author; his book, the wildly popular “True North,” features interviews with over 100 other leaders on the merits of “authentic leadership” and has earned a place on the Warren Bennis Books Series.

U.S. Senator Cory Booker from the great state of New Jersey tweets a lot about politics – obviously – but it’s his leadership insights and words on finding the best in one another that really make his account worth following. He’s a proponent for the underdog and advocates for equality and positive change.

 

nicole monturo kindergarten

Leadership Lessons You Learned in Kindergarten

Becoming a leader of any form takes practice, patience, skill, insight, and time. It’s not something that happens overnight. While it does take a lot of specialization to become an effectual leader, a lot of the fundamental ideals and principles taught are not new concepts; many of us have been receiving little lessons in leadership from the time we were old enough to go to school. Although we were not being told explicitly that what we were learning were leadership based, these more or less ‘common sense’ lessons we’re taught at a young age lay the groundwork for some important leadership ideologies. While we may not have become experts at the time, here are a few of the leadership lessons that you learn as early as kindergarten.

  • When you mess up, you say sorry.

When a child makes a mess or breaks something that belongs to someone else, they’re taught to own up to their failure and say that they’re sorry. When it comes to being a leader, by this point you’ve likely realized that human beings, yourself included, aren’t perfect. Unfortunately, there’s no leadership tip that tells you how to be perfect, so the best that you can do is take ownership of your errors and apologize for any resulting problems.

  • Sharing is caring

One thing that effective leaders know is the importance of helping others, and this simple human kindness is one we’re taught as children. Leaders must demonstrate sharing in several different ways. First, most leaders are looked to as sources of knowledge or information. To effectively lead those looking to you for guidance, you need to share the wisdom and lessons you’ve learned with them. The second type of sharing is more external: as a leader when someone on your team does a particularly good job or finally overcomes a hurdle, it’s your job to share in their excitement, share their good news with the rest of the team, and have them share particular insights about what made them successful. Your job as a leader is to call forth the best in your team and help them actualize their potential. This includes encouraging them during moments when they excell.

  • Slow and steady

Much like the classic fable taught to children about the tortoise and the hare, in life most things cannot be rushed. Children are taught the importance of hard, consistent work over rushing through tasks, and this lesson carries importance through life. Good things take time, and if you try to rush them, your work at the end won’t be your best. When planning a project that will require input and assistance from multiple people, take the time to make sure that everyone fully understands his or her responsibilities. While some people will be chomping at the bit to get started, it’s more important to make sure everyone is up to speed than to get a speedy start.

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